Shipping
The goods are packed and there is no reference or indication of the contents on the outside.
Our items will be shipped by courier TNT or UPS
Shipments in the European Union take approximately five/six days.
We do not deliver on Saturday and Sunday.
Indoorline S.r.l. assumes no responsibility for late delivery of any product.
The delivery times cannot, in any case, be considered binding and Indoorline S.r.l., not being able to directly control the deliveries of the products after their shipment, cannot be held in any way responsible for their non-compliance. Customers can also check the status of orders through the online "Order Tracking" function provided by the courier chosen by Indoorline S.r.l. for the delivery. This verification can be carried out by customers only after the products have been shipped and using the tracking data communicated by Indoorline S.r.l. by e-mail or by accessing the profile.
SHIPPING RATES (delivery only in EU):
A: France, Spain, Germany, Austria, GB, Slovenia, Belgium, Portugal, Netherlands
Single rate for shipments including VAT and insurance: 12,20€
B: Poland, Romania, Czech Republic, Denmark, Sweden, Greece, Ireland
Single rate for shipments including VAT and insurance: 15,86€
It is preferable to indicate a telephone number to facilitate delivery by the courier and make sure that the name / surname indicated in the address is easily traceable (plate / name on the bell).
FREE SHIPPING OFFER: Free shipping for purchases over € 75€
Customers, or other parties appointed by customers who are at the address indicated for the delivery of products in the order confirmation, are required to verify, at the time of delivery, that:
a: the packages correspond to what is indicated in the courier transport document (DDT) both by number and by type;
b: the packaging / packaging of the Products is intact, not damaged, neither wet nor altered, even in the closing materials.
Any damage to the packaging / packaging of the products must be immediately contested by the customers by placing a written control reserve on the proof of delivery of the courier. It is understood that, once the courier's document has been signed without any notification, customers can no longer raise any objection to Indoorline S.r.l. with reference to the external characteristics of what was delivered (any complaints must be sent to ordini@indoorline.com within 24 hours of receipt of the goods)
The products can be delivered by couriers only to customers or to persons authorized by them; the person to whom the products are delivered must affix a signature to certify the delivery. Couriers do not deliver to PO boxes or insert products in letter boxes or other similar places.
WE KINDLY REMIND YOU THAT:
Legal product in compliance with the Hemp Law of 2 December 2016, n.242 Circular of the Italian Ministry of Health of 22 May 2009 and reg. CE n. 1112/2009.
Do not separate the contents from the package.
Keep out of the reach of minors.
It is not a medicinal product, food, by combustion and by ingestion or intake.
Technical and collectible product.
Before appearing, check that the product is legal in your state.